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Customisations are not applied

info

If the customisations are applied correctly in a browser but not in the Companion App, go to Issues with the Companion App.

  1. First of all, open Home Assistant in your browser and check in the console tab of the Developer tools of your browser that the Custom Sidebar console.info is there (if you are using the JSON version it will say (JSON)):

Custom Sidebar console.info

  1. Check that there are no errors or warnings coming from the plugin in the browser developer console.
  2. Check that you have added the extra_module_url in the frontend entry on your configuration and using the provided paths.
  3. Check that you have placed your sidebar-config.yaml or sidebar-config.json (depending on the configuration format that you have chosen) inside the <config directory>/www/ directory.
  4. Try with a very simple configuration (like a title change) without exceptions or advanced options. If the customisation is applied, then start to add one by one pieces of block until you reach to the one that is provoking the issue.
Important

Take into account that you need to check on the Developer tools of your browser, not on the Developer tools of Home Assistant. If you are using Chrome, you can access the Developer tools right-clicking on your screen and selecting Inspect. There you need to select the Console tab.